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  1. Jira Service Management Cloud
  2. JSDCLOUD-6383

Add Organization as Statistic Type for dashboard reporting

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    Description

      It is important as part of managing queues in service desk to determine which organization is reporting incidents and/or logging requests to us. Currently in the dashboard, Organization field is not included as Statistic Type. Requesting to have this available as option for more efficient analysis on requests/incidents we are receiving.

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          is cloned from

          Suggestion - JSDSERVER-5314 Add Organization as Statistic Type for dashboard reporting

          • Gathering Interest
          is related to

          Suggestion - JSDCLOUD-8625 Add "Organization" field on "Statistic Type" option for Pie Chart gadget

          • Gathering Interest

          Suggestion - JSDCLOUD-13709 Add Organization field in dashboard

          • Gathering Interest

          Suggestion - JSDSERVER-4770 Add "Organization" field on "Statistic Type" option for Issue Statistic gadget

          • Gathering Interest

          Suggestion - JSDSERVER-5550 Add "Organization" field on "Statistic Type" option for Pie Chart gadget

          • Gathering Interest

          Suggestion - JSDCLOUD-4770 Add "Organization" field on "Statistic Type" option for Issue Statistic gadget and other gadgets

          • Future Consideration
          relates to

          Suggestion - JSDCLOUD-13609 Add JSM ITSM fields (Team, Affected Business Service, Work category) as a statistic type on Pie Chart gadget

          • Gathering Interest

          Suggestion - JSDCLOUD-4770 Add "Organization" field on "Statistic Type" option for Issue Statistic gadget and other gadgets

          • Future Consideration

          Suggestion - JSDCLOUD-5348 Add the Organisation field as an option in the Two-Dimensional Filter Statistics Gadget

          • Not Being Considered
          was cloned as

          Suggestion - JSDCLOUD-6413 Add Satisfaction (CSAT) as Statistic Type for dashboard reporting

          • Closed

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              Unassigned Unassigned
              dmark@atlassian.com Danny (Inactive)
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              Dates

                Created:
                Updated: