Ability to capture client details when creating issue in Service Desk customer portal

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Customer Portal
    • 1
    • 4

      Problem Definition

      When providing support within an internal technical support environment, it is useful to be able to collect an end-user's client details, such as OS and Browser

      Suggested Solution

      Similar to JIRA Issue Collector Collect browser info option add a collection mechanism to the customer portal to auto populate these details on a support request in Service desk issues

              Assignee:
              Unassigned
              Reporter:
              Earl McCutcheon
              Votes:
              19 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated: