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  1. Jira Service Management Data Center
  2. JSDSERVER-4

Add issue navigation to agent queues

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Navigating through a big queue can be less than optimal as you need to access the issue, work on it, go back to the queue and select the next issue. Can you provide similar functionality to the Issue Navigator where you can scroll through issues in a queue with the j/k keys and also the pager button? For example, please see the attached screenshots.

        1. _DEMO-1__What_is_an_issue.png
          141 kB
          Dave C
        2. _LLAMA-2__SUPERCOMPUTER.png
          119 kB
          Dave C

              hole Hoa Le (Inactive)
              dcurrie@atlassian.com Dave C
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