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  1. Jira Service Management Cloud
  2. JSDCLOUD-4

Add issue navigation to agent queues

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Navigating through a big queue can be less than optimal as you need to access the issue, work on it, go back to the queue and select the next issue. Can you provide similar functionality to the Issue Navigator where you can scroll through issues in a queue with the j/k keys and also the pager button? For example, please see the attached screenshots.

        1. _DEMO-1__What_is_an_issue.png
          _DEMO-1__What_is_an_issue.png
          141 kB
        2. _LLAMA-2__SUPERCOMPUTER.png
          _LLAMA-2__SUPERCOMPUTER.png
          119 kB

              Unassigned Unassigned
              dcurrie@atlassian.com Dave C
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