Summary

Status is being shown as NULL at the Service Desk Customer Portal

Steps to Reproduce

1. Create a Service Desk project
2. Create a new workflow for this project
3. Link this new workflow created to the Service Desk project
4. Login with a customer account at the Customer Portal
5. Add a new comment and check the status set as NULL

Expected Results

Status shows the correct value

Actual Results

The status is being as shown as NULL as the screenshot below

 

Workaround

Refresh the browser page to show the correct status