SLA calendar get automatically set to "24/7 Calendar" when editing goal

XMLWordPrintable

    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • 3.5.1
    • Affects Version/s: 3.3.1
    • Component/s: SLA
    • Severity 3 - Minor

      Summary

      When trying to edit a SLA goal, the calendar is set to "24/7 Calendar" automatically when user click on the goal.

      Steps to Reproduce

      1. Create a Basic Service Desk project
      2. Navigate to Project settings > SLAs
      3. Edit "Time to resolution" SLA
      4. Modify the "priority = Highest" rule by changing its goal
      5. Modify the "All remaining issues" rule by changing its goal
      6. Now go back and try to modify "priority = Highest" rule again (see the screencast below)
        2017-03-02_17-28-33.mp4

      Expected Results

      The Calendar of the "priority = Highest" rule remains in "Sample 9-5 Calendar"

      Actual Results

      The Calendar of the "priority = Highest" rule gets changed to "24/7 Calendar"

            Assignee:
            Deeksha Singh (Inactive)
            Reporter:
            Chen Mao (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: