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Suggestion
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Resolution: Low Engagement
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None
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1
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Problem Definition
Based on JSD-1316 ticket , instead of Captcha, we implemented the honeypot technique to prevent spam bots from creating accounts on the customer portal . And this information should be updated in Enabling public signup and CAPTCHA .
Suggested Solution
Update the Enabling public signup and CAPTCHA documentation about honeypot technique.
Why this is important
The information currently is confusing to the customer . So , it will be better to provide the detail information.
- is related to
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JSDSERVER-1316 Service Desk Cloud - Enabling public signup does not display Captcha
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- Closed
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- relates to
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JSDCLOUD-4856 Update "Enabling public signup and CAPTCHA" documentation
- Closed
[JSDSERVER-4856] Update "Enabling public signup and CAPTCHA" documentation
Resolution | New: Low Engagement [ 10300 ] | |
Status | Original: Gathering Interest [ 11772 ] | New: Closed [ 6 ] |
Labels | Original: captcha needs-verification publicsignup | New: captcha cleanup-seos-fy25 needs-verification publicsignup |
Remote Link | Original: This issue links to "Page (Confluence)" [ 524890 ] |
Status | Original: Reviewing [ 11773 ] | New: Gathering Interest [ 11772 ] |
Remote Link | Original: This issue links to "Page (Confluence)" [ 524890 ] | New: This issue links to "Page (Confluence)" [ 524890 ] |
Remote Link | New: This issue links to "Page (Confluence)" [ 524890 ] |
Workflow | Original: JAC Suggestion Workflow [ 3011105 ] | New: JAC Suggestion Workflow 3 [ 3650245 ] |
Labels | Original: captcha needs-verification publicsignup spam | New: captcha needs-verification publicsignup |
Remote Link | New: This issue links to "Page (Confluence)" [ 424402 ] |
Workflow | Original: Confluence Workflow - Public Facing v4 [ 2663517 ] | New: JAC Suggestion Workflow [ 3011105 ] |