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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Based on JSD-1316 ticket , instead of Captcha, we implemented the honeypot technique to prevent spam bots from creating accounts on the customer portal . And this information should be updated in Enabling public signup and CAPTCHA .

      Suggested Solution

      Update the Enabling public signup and CAPTCHA documentation about honeypot technique.

      Why this is important

      The information currently is confusing to the customer . So , it will be better to provide the detail information.

       

            [JSDSERVER-4856] Update "Enabling public signup and CAPTCHA" documentation

            Ishwinder Kaur made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Ishwinder Kaur made changes -
            Labels Original: captcha needs-verification publicsignup New: captcha cleanup-seos-fy25 needs-verification publicsignup
            Charlie Marriott made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 524890 ]
            Charlie Marriott made changes -
            Status Original: Reviewing [ 11773 ] New: Gathering Interest [ 11772 ]
            Charlie Marriott made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 524890 ] New: This issue links to "Page (Confluence)" [ 524890 ]
            Charlie Marriott made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 524890 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011105 ] New: JAC Suggestion Workflow 3 [ 3650245 ]
            Michael Andreacchio made changes -
            Labels Original: captcha needs-verification publicsignup spam New: captcha needs-verification publicsignup
            tinaturner made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 424402 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2663517 ] New: JAC Suggestion Workflow [ 3011105 ]

              kbywater@atlassian.com Karen Bywater
              nroslan Atiqah Roslan
              Votes:
              3 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: