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  1. Jira Service Management Data Center
  2. JSDSERVER-4856

Update "Enabling public signup and CAPTCHA" documentation

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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Based on JSD-1316 ticket , instead of Captcha, we implemented the honeypot technique to prevent spam bots from creating accounts on the customer portal . And this information should be updated in Enabling public signup and CAPTCHA .

      Suggested Solution

      Update the Enabling public signup and CAPTCHA documentation about honeypot technique.

      Why this is important

      The information currently is confusing to the customer . So , it will be better to provide the detail information.

       

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          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1316 Service Desk Cloud - Enabling public signup does not display Captcha

          • Low - Low priority issues
          • Closed
          relates to

          Suggestion - JSDCLOUD-4856 Update "Enabling public signup and CAPTCHA" documentation

          • Closed
          mentioned in

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              kbywater@atlassian.com Karen Bywater
              nroslan Atiqah Roslan
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              Dates

                Created:
                Updated:

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