Notifications do not work for users with uppercase or special characters in the username

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      Steps to Reproduce:

      1. Create an user with an uppercase character in the user name.
      2. Log in with the new user.
      3. Create a Service Desk request.

      Expected Results:

      Service Desk sends a notification for the user as usual.

      Actual Results:

      Service Desk does not send any notifications for the reporter.

      Same problem happens for users with "special" characters, like '.' or '@'

            Assignee:
            Unassigned
            Reporter:
            Marcus Silveira
            Votes:
            5 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated:
              Resolved: