• Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • None
    • 1
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      We're adding a lot of automation tasks to our support center.

      It looks like that the automation list is unsorted, and we're finding that soon we'll have enough rules that it'll be very cumbersome to find a specific rule in order to edit it.

      Please add support for:
      -Copy an existing automation task with the ability to save as another name
      -Searching for a specific automation rule
      -Re-Ordering the list of Automation tasks

            [JSDSERVER-4733] Copy / Search / Re-Ordering Automation Tasks

            Marc Dacanay made changes -
            Labels New: ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 980966 ]
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            Benjamin S made changes -
            Link Original: This issue is related to JIRAAUTOSERVER-1048 [ JIRAAUTOSERVER-1048 ]
            Benjamin S made changes -
            Link New: This issue is related to JIRAAUTOSERVER-1048 [ JIRAAUTOSERVER-1048 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 3 New: 2
            SET Analytics Bot made changes -
            UIS Original: 5 New: 3
            SET Analytics Bot made changes -
            UIS Original: 2 New: 5

              Unassigned Unassigned
              bmcelveen Branden McElveen (Inactive)
              Votes:
              37 Vote for this issue
              Watchers:
              14 Start watching this issue

                Created:
                Updated: