Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-4727

Ability to disable the "Invite Customers" feature

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • None
    • 4
    • 9
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Summary

      A sys admin should be able to control whether Agents can invite new customers (hence create new accounts) to their Service Desk

      Suggestion

      Add a global level configuration (or project level) for sys admins to enable/disable new customer invitation

            [JSDSERVER-4727] Ability to disable the "Invite Customers" feature

            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 9
            SET Analytics Bot made changes -
            UIS Original: 3 New: 4
            SET Analytics Bot made changes -
            UIS Original: 4 New: 3
            SET Analytics Bot made changes -
            UIS Original: 3 New: 4
            SET Analytics Bot made changes -
            UIS Original: 7 New: 3
            Marc Dacanay made changes -
            Labels New: ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 980965 ]
            SET Analytics Bot made changes -
            UIS Original: 6 New: 7
            SET Analytics Bot made changes -
            UIS Original: 4 New: 6
            SET Analytics Bot made changes -
            UIS Original: 2 New: 4

              Unassigned Unassigned
              ywoo Yit Wei
              Votes:
              14 Vote for this issue
              Watchers:
              10 Start watching this issue

                Created:
                Updated: