• Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Summary

      A sys admin should be able to control whether Agents can invite new customers (hence create new accounts) to their Service Desk

      Suggestion

      Add a global level configuration (or project level) for sys admins to enable/disable new customer invitation

            [JSDSERVER-4727] Ability to disable the "Invite Customers" feature

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              Unassigned Unassigned
              ywoo Yit Wei
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                Created:
                Updated: