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Jira Service Management Data CenterProject Type: software

Jira Service Management Data Center

Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-4727

Ability to disable the "Invite Customers" feature

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • None
    • 4
    • 3
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Summary

      A sys admin should be able to control whether Agents can invite new customers (hence create new accounts) to their Service Desk

      Suggestion

      Add a global level configuration (or project level) for sys admins to enable/disable new customer invitation

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Service Management Data Center'
            1. Jira Service Management Data Center
            2. JSDSERVER-4727

            Ability to disable the "Invite Customers" feature

            XMLWordPrintable

              • Icon: Suggestion Suggestion
              • Resolution: Unresolved
              • None
              • None
              • 4
              • 3
              • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

                NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

                Summary

                A sys admin should be able to control whether Agents can invite new customers (hence create new accounts) to their Service Desk

                Suggestion

                Add a global level configuration (or project level) for sys admins to enable/disable new customer invitation

                        Unassigned Unassigned
                        ywoo Yit Wei
                        Votes:
                        14 Vote for this issue
                        Watchers:
                        10 Start watching this issue

                          Created:
                          Updated:

                              Unassigned Unassigned
                              ywoo Yit Wei
                              Votes:
                              14 Vote for this issue
                              Watchers:
                              10 Start watching this issue

                                Created:
                                Updated: