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  1. Jira Service Management Data Center
  2. JSDSERVER-4720

Unable to search for labels in customer portal

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    Description

      Summary

      Labels are not searchable from customer portal. The label searcher keeps loading without results.

      Environment

      (Optional - If Applicable)

      • JSD version 3.3.0 Server

      Steps to Reproduce

      1. Add a label field to a Request Type
      2. Access the portal, create a request and search for a label

      Expected Results

      Label is displayed in the label field.

      Actual Results

      Label field keeps loading

      No errors in logs.
      Error in browser console

      Uncaught TypeError: this._populateLabelSuggestionQueryData is not a function
      

      Workaround

      No workaround at the moment

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              szaporozhtsev Sergey Zaporozhtsev (Inactive)
              tevans Tim Evans (Inactive)
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              8 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

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