Summary

Strange but true, if you use http://jira/jira as JIRA's base URL the Service Desk views for Queues and Reports fails to render

Steps to Reproduce

1. Configure base URL as http://jira/jira
2. Navigate to a service desk project, for example: http://jira/jira/browse/TEST
3. Select Queues, http://jira/jira/projects/TEST/queues
4. Select Reports, http://jira/jira/projects/TEST/reports

Expected Results

Queues and Reports loads

Actual Results

Queues and Reports fail to load

Notes

• sd-har-files.zip - HAR files captured of Queues and Reports links failing to load. Also includes Customers link which loads as expected
• No other problems occur within JIRA when using http://jira/jira

Workaround

Use a fully qualified domain name