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Type:
Suggestion
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Resolution: Unresolved
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None
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Component/s: Documentation & IX
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1
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5
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Problem Definition
There is no documentation explaining how the Project Settings will change when a Software type project is changed to the Service Desk type.
Suggested Solution
Create a documentation about what to expect and how things will be changed. For example, the Request Types will be generated with random options from existing Components (if any) and Issue Types.
Why this is important
This is to make sure admins know what to expect or what will happen to each Project settings after the change.
- is detailed by
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JRASERVER-65793 Documentation for details on converting project type
- Gathering Interest
- relates to
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JSDCLOUD-4681 Documentation for the details of changing a Software type project to Service Desk type
- Closed