Problem definition

The current documentation of Convert a project type does not provide details on what is expected to happen to the existing project after the project type conversion. Admins would like to know what are the changes to the associated schemes e.g. fields, screens and etc.

Suggestion

Improve the current documentation of Convert a project type to include all the expected changes based on scenarios i.e. Business/Software project to Service Desk project and vice versa.

Why is it important

• To clarify the changes on the project settings after the conversion
• To set the expectations on what will be changed and what will not be changed, it also helps admins to plan the tasks ahead