Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-4673

Create Linked Issue Automation Rule

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • None
    • 16
    • 28
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      It would be nice if there was an option to create a linked issue as part of an automation rule.

          Form Name

            [JSDSERVER-4673] Create Linked Issue Automation Rule

            Matthew Crim added a comment -

            Incredible this feature doesn't exist in Data Center but does on Cloud. Unless you buy an Atlassian add-on to fix an Atlassian problem I guess you are out of luck. If I'm ever in the position to direct our customer away from Jira products you can be sure I will! This is only about 1 out of a dozen basic features I've needed that don't work OOB, I mean, come on Atlassian.

            Matthew Crim added a comment - Incredible this feature doesn't exist in Data Center but does on Cloud. Unless you buy an Atlassian add-on to fix an Atlassian problem I guess you are out of luck. If I'm ever in the position to direct our customer away from Jira products you can be sure I will! This is only about 1 out of a dozen basic features I've needed that don't work OOB, I mean, come on Atlassian.

            Mike Lukenbill added a comment -

            PA-108205

            Mike Lukenbill added a comment - PA-108205

            Steve Geiler added a comment -

            So silly that this is not included in the server version 

            Steve Geiler added a comment - So silly that this is not included in the server version 

            Jay added a comment -

            +1 

            This is really needed for many organizations hosting Jira Server on-prem

            Jay added a comment - +1  This is really needed for many organizations hosting Jira Server on-prem

            Jon Chau added a comment -

            We need this.

            Jon Chau added a comment - We need this.

            peter.dunbrack added a comment -

            Please implement in the server version. 

            peter.dunbrack added a comment - Please implement in the server version. 

            kengcc added a comment -

            bump!

            kengcc added a comment - bump!

            allison.ruby added a comment -

            Hello everyone! 

            I am not sure when or if they will decide to make this functionality with JIRA Service Desk. However, my team has been using script runner for automating tickets to be created in different service desks based on a custom field.

            I know an add-on isn't ideal. We've found tremendous value in the scriptrunner add on for different functionalities.

            allison.ruby added a comment - Hello everyone!  I am not sure when or if they will decide to make this functionality with JIRA Service Desk. However, my team has been using script runner for automating tickets to be created in different service desks based on a custom field. I know an add-on isn't ideal. We've found tremendous value in the scriptrunner add on for different functionalities.

            JUAN GIARRIZZO added a comment -

            Hello,

            Could you provide an estimate time of delivery?

            Thank you 

            JUAN GIARRIZZO added a comment - Hello, Could you provide an estimate time of delivery? Thank you 

            Thorsten Philipp added a comment -

            What is happening? When can we expect this feature?

            Thorsten Philipp added a comment - What is happening? When can we expect this feature?

              Unassigned Unassigned
              jaguilar Javier Aguilar (Inactive)
              Votes:
              216 Vote for this issue
              Watchers:
              127 Start watching this issue

                Created:
                Updated: