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  1. Jira Service Management Data Center
  2. JSDSERVER-465

Ability to hide request types

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I think it would be good to be able to hide request types from the customer portal during their development.

      Something as simple as a 'Hide' URL on the Customer Portal -> Request Types page near the 'Edit Form' and 'Delete' area.

      Also, when opening an issue here:
      "Version with id '1.2.5' does not exist."

      Thanks for the consideration!

            [JSDSERVER-465] Ability to hide request types

              Unassigned Unassigned
              b3ef4e65126a RobertH
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                Created:
                Updated:
                Resolved: