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  1. Jira Service Management Data Center
  2. JSDSERVER-465

Ability to hide request types

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I think it would be good to be able to hide request types from the customer portal during their development.

      Something as simple as a 'Hide' URL on the Customer Portal -> Request Types page near the 'Edit Form' and 'Delete' area.

      Also, when opening an issue here:
      "Version with id '1.2.5' does not exist."

      Thanks for the consideration!

            [JSDSERVER-465] Ability to hide request types

            Charlie Marriott made changes -
            Resolution Original: Done [ 17 ] New: Fixed [ 1 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011912 ] New: JAC Suggestion Workflow 3 [ 3647009 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665421 ] New: JAC Suggestion Workflow [ 3011912 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324756 ] New: Confluence Workflow - Public Facing v4 [ 2665421 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Sharon Tan made changes -
            Comment [ A comment with security level 'atlassian-staff' was removed. ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2054158 ] New: JSD Suggestion Workflow - TEMP [ 2324756 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2049505 ] New: JSD Suggestion Workflow [ 2054158 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280670 ] New: JSD Suggestion Workflow - TEMP [ 2049505 ]
            jonah (Inactive) made changes -
            Description Original: I think it would be good to be able to hide request types from the customer portal during their development.

            Something as simple as a 'Hide' URL on the Customer Portal -> Request Types page near the 'Edit Form' and 'Delete' area.

            Also, when opening an issue here:
            "Version with id '1.2.5' does not exist."

            Thanks for the consideration!             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-465].
              {panel}

            I think it would be good to be able to hide request types from the customer portal during their development.

            Something as simple as a 'Hide' URL on the Customer Portal -> Request Types page near the 'Edit Form' and 'Delete' area.

            Also, when opening an issue here:
            "Version with id '1.2.5' does not exist."

            Thanks for the consideration!
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-465 [ JSDCLOUD-465 ]

              Unassigned Unassigned
              b3ef4e65126a RobertH
              Votes:
              25 Vote for this issue
              Watchers:
              25 Start watching this issue

                Created:
                Updated:
                Resolved: