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  1. Jira Service Management Data Center
  2. JSDSERVER-4619

As an administrator, I would like to remove customer ability from removing organization from a request

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

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      Problem Definition

      Currently customers would be able to remove an organization from a request resulting other customers in the same organization to not receive notification and access to the request.

      Suggested Solution

      Add configuration for administrators to disable customers from removing organization from request.

      Why this is important

      When an organization is removed from a request by mistake, all other customers are denied access to the request and do not receive notification.

            Unassigned Unassigned
            nmohdkhalid Nabil
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              Created:
              Updated: