As an admin, I would like to be able to disable the comment window when resolving a issue through the customer portal

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    • Type: Suggestion
    • Resolution: Low Engagement
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    • Component/s: None
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    • 2

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      When enabled on the workflow, resolving a issue through the customer portal opens a window to post a comment.

      Suggested Solution

      Allow the admin to disable the prompt of the comment window.

              Assignee:
              Unassigned
              Reporter:
              Lucas Bugs
              Votes:
              1 Vote for this issue
              Watchers:
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                Created:
                Updated:
                Resolved: