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Type:
Suggestion
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Resolution: Timed out
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Component/s: None
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0
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2
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Definition
When enabled on the workflow, resolving a issue through the customer portal opens a window to post a comment.
Suggested Solution
Allow the admin to disable the prompt of the comment window.
- is related to
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JSDSERVER-4603 As an admin, I would like to be able to disable the comment window when resolving a issue through the customer portal
- Closed