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  1. Jira Service Management Data Center
  2. JSDSERVER-4482

Ability to display different Request types per group

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Because different people use the same Service Desk it would be nice to display request types based on the current user. A setting per Request type should be sufficient to configure this.

      I found this plugin which offers this functionality. I think this should be a core feature.

      https://intenso.atlassian.net/wiki/display/SPFJSD/Hide+request+type+for+group

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            [JSDSERVER-4482] Ability to display different Request types per group

            Ishwinder Kaur made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Ishwinder Kaur made changes -
            Labels Original: pse-request ril New: cleanup-seos-fy25 pse-request ril
            Marc Dacanay made changes -
            Labels Original: pse-request New: pse-request ril
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            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976724 ]
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            Workflow Original: JAC Suggestion Workflow [ 3010373 ] New: JAC Suggestion Workflow 3 [ 3647771 ]
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            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665457 ] New: JAC Suggestion Workflow [ 3010373 ]
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            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324708 ] New: Confluence Workflow - Public Facing v4 [ 2665457 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]

              Unassigned Unassigned
              79813fab7926 Jasper Knops
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