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  1. Jira Service Management Data Center
  2. JSDSERVER-4473

Allow option to turn off private requests in Portal

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Customer Portal
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, customers in a portal can choose whether or not to share a request with their organisation or make their request private. As an administrator, I think it would be useful to turn off a customer's ability to submit issues as private requests, as some organisations might want to see all tickets that are created by their employees.

          Form Name

            [JSDSERVER-4473] Allow option to turn off private requests in Portal

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              Unassigned Unassigned
              efranklin Eric Franklin (Inactive)
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                Created:
                Updated: