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  1. Jira Service Management Data Center
  2. JSDSERVER-4473

Allow option to turn off private requests in Portal

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    • Suggestion
    • Resolution: Unresolved
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    • Customer Portal
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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, customers in a portal can choose whether or not to share a request with their organisation or make their request private. As an administrator, I think it would be useful to turn off a customer's ability to submit issues as private requests, as some organisations might want to see all tickets that are created by their employees.

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          Suggestion - JSDCLOUD-4473 Allow option to turn off private requests in Portal

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              Unassigned Unassigned
              efranklin Eric Franklin
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                Updated:

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