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  1. Jira Service Management Cloud
  2. JSDCLOUD-4473

Allow option to turn off private requests in Portal

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently, customers in a portal can choose whether or not to share a request with their organisation or make their request private. As an administrator, I think it would be useful to turn off a customer's ability to submit issues as private requests, as some organisations might want to see all tickets that are created by their employees.

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              d0d1ba410583 Sushant Koshy
              efranklin Eric Franklin (Inactive)
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                Created:
                Updated: