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  1. Jira Service Management Data Center
  2. JSDSERVER-4448

Ability to Add more Columns / custom fields to custom report drill-down table

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Summary

      Currently the custom report displays fixed columns with limited information. (key, request summary, reporter, assignee, request type and status)

      Suggestion

      It should be possible to customize the report with more columns e.g. component, insight custom field (CMDB / service category), date, etc.

            [JSDSERVER-4448] Ability to Add more Columns / custom fields to custom report drill-down table

            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 4
            Marc Dacanay made changes -
            Labels New: ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 980935 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS New: 1
            Charles Trilha (Inactive) made changes -
            Description Original: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-4448].
              {panel}

            h3. Summary
            Currently the custom report displays fixed columns with limited information. (key, request summary, reporter, assignee, request type and status)

            h3.Suggestion
            It should be possible to customize the report with more columns e.g. componente, insight custom field (CMDB / service category), date, etc.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-4448].
              {panel}

            h3. Summary
            Currently the custom report displays fixed columns with limited information. (key, request summary, reporter, assignee, request type and status)

            h3.Suggestion
            It should be possible to customize the report with more columns e.g. component, insight custom field (CMDB / service category), date, etc.
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012139 ] New: JAC Suggestion Workflow 3 [ 3647693 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665673 ] New: JAC Suggestion Workflow [ 3012139 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2321839 ] New: Confluence Workflow - Public Facing v4 [ 2665673 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]

              Unassigned Unassigned
              4e81381d415c Tim Eddelbüttel
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                Created:
                Updated: