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  1. Jira Service Management Cloud
  2. JSDCLOUD-4448

Ability to Add more Columns / custom fields to custom report drill-down table

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Summary

      Currently the custom report displays fixed columns with limited information. (key, request summary, reporter, assignee, request type and status)

      Suggestion

      It should be possible to customize the report with more columns e.g. component, insight custom field (CMDB / service category), date, etc.

          Form Name

            [JSDCLOUD-4448] Ability to Add more Columns / custom fields to custom report drill-down table

            Tomasz Bis added a comment -

            Hi

            This feature would be useful. 

            Can someone advise when this will be available please?

            Tomasz Bis added a comment - Hi This feature would be useful.  Can someone advise when this will be available please?

            Galvin added a comment -

            Hi,

             

            Is there any update on the above yet? Thanks

            Galvin added a comment - Hi,   Is there any update on the above yet? Thanks

            Galvin added a comment -

            The Addin does not allow us to export data. 

            We need to click into each survey result to see who logged it.

            Separately, we cannot filter a query to pull this data through another way - Please advise when this will be possible? Thanks

            Galvin added a comment - The Addin does not allow us to export data.  We need to click into each survey result to see who logged it. Separately, we cannot filter a query to pull this data through another way - Please advise when this will be possible? Thanks

              Unassigned Unassigned
              4e81381d415c Tim Eddelbüttel
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                Created:
                Updated: