• Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      We have a project in which we want people to create issue via the Service Desk portal however the big Create button can't be hidden so this is always in peoples face which causes them to open tickets via Jira Core which breaks workflows. Another option would be to redirect the Create button to Service desk.

            [JSDSERVER-4445] Ability to hide Create button based on project or signed in users group

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              Unassigned Unassigned
              08aa4958c2cd ken_becker
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                Created:
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