Service Desk Reports Plugin causes ORA-00972

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    • 14
    • Severity 2 - Major
    • 10

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      The Service Desk Reporting creates tables with names that exceed the Oracle naming limit of 30 bytes, resulting in ORA-00972:

      Example name:

      • AO_0201F0_KB_HELPFUL_ARTICLE_AGGR

      This will fail for any customers running Oracle db.

        1. SDR-tables.png
          109 kB
          David Chan

            Assignee:
            Unassigned
            Reporter:
            David Chan
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              Created:
              Updated:
              Resolved: