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  1. Jira Service Management Cloud
  2. JSDCLOUD-4438

Service Desk Reports Plugin causes ORA-00972

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      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      The Service Desk Reporting creates tables with names that exceed the Oracle naming limit of 30 bytes, resulting in ORA-00972:

      Example name:

      • AO_0201F0_KB_HELPFUL_ARTICLE_AGGR

      This will fail for any customers running Oracle db.

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          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-4438 Service Desk Reports Plugin causes ORA-00972

          • Low - Low priority issues
          • Closed

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              Unassigned Unassigned
              dchan David Chan
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                Created:
                Updated:
                Resolved: