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  1. Jira Service Management Data Center
  2. JSDSERVER-4365

Ability to add Help Center Logo into email template

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Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • Email - Outgoing
    • None
    • 2
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      With the recent enhancements to allow them to be customized (which are fantastic), it no longer adds our logo to the footer.

      Suggested Solution

      Create a variable called "Help Center Logo" which will allow customer to use it in the template window.

      Workaround

      When using it on HTML mode, just insert the following tag with the link to your logo:

      <img src="https://www.enterpriseirregulars.com/wp-content/uploads/2011/02/atlassian-rockercharlie.png">

      Attachments

        Issue Links

          is related to

          Suggestion - JSDSERVER-218 Provide the ability to customize Jira Service Desk notifications

          • Closed
          relates to

          Suggestion - JSDCLOUD-4365 Ability to add Help Center Logo into email template

          • Closed

          Activity

            People

              Unassigned Unassigned
              ediel Elisa [Atlassian]
              Votes:
              16 Vote for this issue
              Watchers:
              10 Start watching this issue

              Dates

                Created:
                Updated:

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