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Bug
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Resolution: Fixed
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Medium
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3.1.8, 3.1.9, 3.2.1, 3.15.3
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11
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Severity 3 - Minor
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13
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NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.
Steps to reproduce
- Enable Satisfaction for an SD project and Resolve a Request for a Survey to be sent to Reporter
- Rate the Survey with a Five-star
- Go to Issue Navigator and search for Satisfaction = 5
- Edit Columns and display Satisfaction (List view only)
- Export the result to CSV (Current fields)
Expected behavior
The Satisfaction field in the CSV file contains a readable value of 5
Actual behavior
The field contains an unreadable value e.g.:
com.atlassian.servicedesk.internal.api.customfields.feedback.RequestFeedbackCFValue@d3f24
Note
In SD 3.1 with Excel export (CSV is available in SD 3.2), the field is reported not to contain any value in the Excel file
- relates to
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JSDCLOUD-4334 CSV export contains unreadable Satisfaction data
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- Closed
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JRASERVER-62115 Provide your feedback on new CSV export functionality in Jira 7.4
- Closed
- is cloned by
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JSMDC-3189 You do not have permission to view this issue
(2 mentioned in, 2 was cloned as)
Form Name |
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[JSDSERVER-4334] CSV export contains unreadable Satisfaction data
Remote Link | Original: This issue links to "JSDS-3189 (Bulldog)" [ 399432 ] | New: This issue links to "JSMDC-3189 (JIRA Server (Bulldog))" [ 399432 ] |
Remote Link | New: This issue links to "Page (Confluence)" [ 720249 ] |
Remote Link | New: This issue links to "Page (Confluence)" [ 556412 ] |
Fixed in Long Term Support Release/s | New: [Download 4.5|https://confluence.atlassian.com/enterprise/atlassian-enterprise-releases-948227420.html] |
Resolution | New: Fixed [ 1 ] | |
Status | Original: Waiting for Release [ 12075 ] | New: Closed [ 6 ] |
Status | Original: In Progress [ 3 ] | New: Waiting for Release [ 12075 ] |
Status | Original: Gathering Impact [ 12072 ] | New: In Progress [ 3 ] |
Fix Version/s | New: 4.5.0 [ 87497 ] |
Assignee | New: Kunal Kanojia [ kkanojia ] |
UIS | Original: 12 | New: 13 |