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Bug
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Resolution: Done
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Low
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Severity 3 - Minor
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1
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NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.
Steps to reproduce
- Enable Satisfaction for an SD project and Resolve a Request for a Survey to be sent to Reporter
- Rate the Survey with a Five-star
- Go to Issue Navigator and search for Satisfaction = 5
- Edit Columns and display Satisfaction (List view only)
- Export the result to CSV (Current fields)
Expected behavior
The Satisfaction field in the CSV file contains a readable value of 5
Actual behavior
The field contains an unreadable value e.g.:
com.atlassian.servicedesk.internal.api.customfields.feedback.RequestFeedbackCFValue@d3f24
Note
In SD 3.1 with Excel export (CSV is available in SD 3.2), the field is reported not to contain any value in the Excel file
- is related to
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JSDSERVER-4334 CSV export contains unreadable Satisfaction data
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- Closed
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- caused by
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DESK-5093 Failed to load
Form Name |
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CSV export contains unreadable Satisfaction data
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Bug
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Resolution: Done
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Low
-
Severity 3 - Minor
-
1
-
NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.
Steps to reproduce
- Enable Satisfaction for an SD project and Resolve a Request for a Survey to be sent to Reporter
- Rate the Survey with a Five-star
- Go to Issue Navigator and search for Satisfaction = 5
- Edit Columns and display Satisfaction (List view only)
- Export the result to CSV (Current fields)
Expected behavior
The Satisfaction field in the CSV file contains a readable value of 5
Actual behavior
The field contains an unreadable value e.g.:
com.atlassian.servicedesk.internal.api.customfields.feedback.RequestFeedbackCFValue@d3f24
Note
In SD 3.1 with Excel export (CSV is available in SD 3.2), the field is reported not to contain any value in the Excel file
- is related to
-
JSDSERVER-4334 CSV export contains unreadable Satisfaction data
-
- Closed
-
- caused by
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DESK-5093 Loading...