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Suggestion
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Resolution: Unresolved
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None
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21
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7
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NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.
We've got multiple small projects, each having it's own list of customers. There are many groups of projects with same character, therefore they have got same request types configuration.
We would like to have ability to define request type scheme, and share it for multiple projects. Same as Issue Type Scheme, Screen Schemes,...
However, some projects are isolated. And, their PM would like to have an access to the request type configuration.
Therefore I suggest, that it would be possible to define request type scheme, which would work in two modes:
- project local request type scheme - users with permission to administer project (project manager, project administrator) should be able to modify the request type scheme
- shared request type scheme - only Jira administrators have the ability to modify these request type scheme
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- Gathering Interest
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- Future Consideration
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[JSDSERVER-4276] Request type schemes
Hi, We have requested feature in our own app, Feature Bundle, which is available from the Marketplace. There is an export/import feature on request types. Hope you will find it useful 😉
I'm honestly very surprised this is not a thing at all. It is taking me hours to fill out Projects that are essentially all the same with a few names changed. The ability to copy request types or entire Service Desks would be hugely useful.
Same use case as original poster. Would be a handy and time saving feature.
Quite frustrating my life 
!!!!
I am going to migrate 145 projects (similar like Miroslav´s). Each project contains 6 issuetype related 1:1 to 6 requesttypes.
Each requesttype contain around 3-5 user fields which needs to be added on each request type.
After that you need to migrate all existing issues in a bulk change.
Each project take around 35 minute or more.
Can´t believe, that this feature is missing. During this days I really s... on JSD.
yes please