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Suggestion
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Resolution: Low Engagement
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None
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None
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1
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5
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
As the administrator of JIRA Service Desk, I would like the ability to configure the Service Desk mail channel to retrieve mail from the local file system.
The JIRA Core mail handlers are able to retrieve mail from the local file system but these mail handlers are not able to bypass the license and permission requirements so that customers can create and comment issues.
- Additional details regarding the JIRA Core mail handlers are available in the "File system messages" section of Creating issues and comments from email
- duplicates
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JSDSERVER-1807 Service Desk Email Settings to have "Local Folder" feature
- Closed
- relates to
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JSDCLOUD-4166 Ability to retrieve mail from File System instead of POP or IMAP
- Closed
[JSDSERVER-4166] Ability to retrieve mail from File System instead of POP or IMAP
Resolution | Original: Won't Do [ 10000 ] | New: Low Engagement [ 10300 ] |
Status | Original: Closed [ 6 ] | New: Closed [ 6 ] |
Resolution | New: Won't Do [ 10000 ] | |
Status | Original: Gathering Interest [ 11772 ] | New: Closed [ 6 ] |
UIS | Original: 2 | New: 1 |
UIS | Original: 1 | New: 2 |
Workflow | Original: JAC Suggestion Workflow [ 3012878 ] | New: JAC Suggestion Workflow 3 [ 3647585 ] |
Link |
New:
This issue duplicates |
Workflow | Original: Confluence Workflow - Public Facing v4 [ 2665013 ] | New: JAC Suggestion Workflow [ 3012878 ] |
Support reference count | Original: 4 | New: 5 |
UIS | Original: 0 | New: 1 |
UIS | Original: 1 | New: 0 |