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  1. Jira Service Management Data Center
  2. JSDSERVER-4166

Ability to retrieve mail from File System instead of POP or IMAP

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As the administrator of JIRA Service Desk, I would like the ability to configure the Service Desk mail channel to retrieve mail from the local file system.

      The JIRA Core mail handlers are able to retrieve mail from the local file system but these mail handlers are not able to bypass the license and permission requirements so that customers can create and comment issues.

              Unassigned Unassigned
              tevans Tim Evans (Inactive)
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