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  1. Jira Service Management Data Center
  2. JSDSERVER-4164

Ability for customers to copy tickets

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Allow customers to copy an existing ticket through JSD.
      Customers periodically submit tickets for work that is required across multiple environments and request the ability to copy information from an existing ticket.

            [JSDSERVER-4164] Ability for customers to copy tickets

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 2 New: 0
            SET Analytics Bot made changes -
            UIS Original: 1 New: 2
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012111 ] New: JAC Suggestion Workflow 3 [ 3650479 ]
            SET Analytics Bot made changes -
            UIS New: 1
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665880 ] New: JAC Suggestion Workflow [ 3012111 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2321508 ] New: Confluence Workflow - Public Facing v4 [ 2665880 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2051938 ] New: JSD Suggestion Workflow - TEMP [ 2321508 ]

              Unassigned Unassigned
              882fd7be68c6 Prajacta Mathkar
              Votes:
              4 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: