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Suggestion
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Resolution: Low Engagement
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None
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None
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3
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Problem Definition
If there's no Service Desk project created in JIRA, user will see a message below when viewing the Help Center. The message is misleading sometimes.
Welcome to the Help Center
It looks like you don't have access to this Help Center. If possible, please try contacting us another way.
Suggested Solution
Instead of a message sounding like a permission issue, please indicate the real problem i.e. no Service Desk project found.
- relates to
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JSDCLOUD-4136 Misleading message in Help Center if there's no Service Desk project created "It looks like you don't have access to this Help Center."
- Closed
Misleading message in Help Center if there's no Service Desk project created "It looks like you don't have access to this Help Center."
-
Suggestion
-
Resolution: Low Engagement
-
None
-
None
-
3
-
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Problem Definition
If there's no Service Desk project created in JIRA, user will see a message below when viewing the Help Center. The message is misleading sometimes.
Welcome to the Help Center
It looks like you don't have access to this Help Center. If possible, please try contacting us another way.
Suggested Solution
Instead of a message sounding like a permission issue, please indicate the real problem i.e. no Service Desk project found.
- relates to
-
JSDCLOUD-4136 Misleading message in Help Center if there's no Service Desk project created "It looks like you don't have access to this Help Center."
- Closed