Misleading message in Help Center if there's no Service Desk project created "It looks like you don't have access to this Help Center."

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      If there's no Service Desk project created in JIRA, user will see a message below when viewing the Help Center. The message is misleading sometimes.

      Welcome to the Help Center

      It looks like you don't have access to this Help Center. If possible, please try contacting us another way.

      Suggested Solution

      Instead of a message sounding like a permission issue, please indicate the real problem i.e. no Service Desk project found.

            Assignee:
            Unassigned
            Reporter:
            Michelle Chin (Inactive)
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              Created:
              Updated:
              Resolved: