-
Bug
-
Resolution: Unresolved
-
Medium
-
None
-
None
-
1
-
Severity 2 - Major
-
0
-
NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.
Problem Definition
Currently, when a Service Desk project is open for Public sign-up, new users need to provide the following for user creation:
- Password
- Full name
Only for Email, user can't enter whitespace before or after the email address. The following error will be thrown:
2016-08-04 09:27:46,861 http-nio-8719-exec-1 ERROR anonymous 567x2077x1 1qbg1i5 10.60.2.54 /servicedesk/customer/portal/1/user/signup [c.a.s.internal.user.ServiceDeskUserManagerScala] Could not create user: mogavenasan@asd.com
com.atlassian.crowd.exception.InvalidUserException: User name may not contain leading or trailing whitespace
at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.addUser(DirectoryManagerGeneric.java:314)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at com.sun.proxy.$Proxy275.addUser(Unknown Source)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207)
at com.sun.proxy.$Proxy2668.addUser(Unknown Source)
at com.atlassian.servicedesk.internal.user.ServiceDeskUserManagerScala$$anonfun$createServiceDeskRequestorScala$2.apply(ServiceDeskUserManagerScala.scala:239)
at com.atlassian.servicedesk.internal.user.ServiceDeskUserManagerScala$$anonfun$createServiceDeskRequestorScala$2.apply(ServiceDeskUserManagerScala.scala:227)
at scala.Option.fold(Option.scala:158)
at com.atlassian.servicedesk.internal.user.ServiceDeskUserManagerScala.createServiceDeskRequestorScala(ServiceDeskUserManagerScala.scala:227)
at com.atlassian.servicedesk.internal.feature.customer.user.signup.SignUpManager.com$atlassian$servicedesk$internal$feature$customer$user$signup$SignUpManager$$createSignUpCustomerInRole(SignUpManager.scala:115)
at com.atlassian.servicedesk.internal.feature.customer.user.signup.SignUpManager$$anonfun$signUpCustomer$2$$anonfun$apply$1.apply(SignUpManager.scala:59)
at com.atlassian.servicedesk.internal.feature.customer.user.signup.SignUpManager$$anonfun$signUpCustomer$2$$anonfun$apply$1.apply(SignUpManager.scala:58)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.feature.customer.user.signup.SignUpManager$$anonfun$signUpCustomer$2.apply(SignUpManager.scala:58)
at com.atlassian.servicedesk.internal.feature.customer.user.signup.SignUpManager$$anonfun$signUpCustomer$2.apply(SignUpManager.scala:57)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.feature.customer.user.signup.SignUpManager.signUpCustomer(SignUpManager.scala:57)
at com.atlassian.servicedesk.internal.rest.CustomerWeb$$anonfun$8$$anonfun$apply$6$$anonfun$apply$7$$anonfun$apply$9.apply(CustomerWeb.scala:428)
at com.atlassian.servicedesk.internal.rest.CustomerWeb$$anonfun$8$$anonfun$apply$6$$anonfun$apply$7$$anonfun$apply$9.apply(CustomerWeb.scala:427)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.rest.CustomerWeb$$anonfun$8$$anonfun$apply$6$$anonfun$apply$7.apply(CustomerWeb.scala:427)
at com.atlassian.servicedesk.internal.rest.CustomerWeb$$anonfun$8$$anonfun$apply$6$$anonfun$apply$7.apply(CustomerWeb.scala:426)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.rest.CustomerWeb$$anonfun$8$$anonfun$apply$6.apply(CustomerWeb.scala:426)
at com.atlassian.servicedesk.internal.rest.CustomerWeb$$anonfun$8$$anonfun$apply$6.apply(CustomerWeb.scala:425)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.rest.CustomerWeb$$anonfun$8.apply(CustomerWeb.scala:425)
at com.atlassian.servicedesk.internal.rest.CustomerWeb$$anonfun$8.apply(CustomerWeb.scala:424)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.rest.CustomerWeb.doSignUp(CustomerWeb.scala:424)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
... 19 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
... 37 filtered
at com.atlassian.servicedesk.internal.web.PopulateEyeballForRestFilter.doFilter(PopulateEyeballForRestFilter.java:27)
... 41 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70)
... 22 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:107)
... 48 filtered
at com.atlassian.servicedesk.project.internal.web.filters.NormaliseUrlFilter.doFilter(NormaliseUrlFilter.java:25)
... 16 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:70)
... 31 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:169)
at com.atlassian.servicedesk.internal.util.scala.ScalaJavaInterOp$1.apply(ScalaJavaInterOp.java:25)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil$.inCustomerContext(CustomerContextUtil.scala:24)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil.inCustomerContext(CustomerContextUtil.scala)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.inCustomerContext(CustomerContextServiceImpl.java:19)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.inCustomerContext(CustomerContextSettingFilter.java:160)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:118)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:112)
... 54 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Suggested Solution
Automatically trim the leading or trailing whitespace in the email address during Public sign-up.
- is related to
-
JRASERVER-69492 Strip trailing whitespaces from the Single sign-on issuer field
- Gathering Interest
- relates to
-
-
- Closed
-
- links to
- was cloned as
-
TESLA-804 Loading...