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  1. Jira Service Management Data Center
  2. JSDSERVER-4131

To Add Created Time Column For SD Queues

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    • Suggestion
    • Resolution: Unresolved
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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently it is not possible to list tickets in the queue to be sorted according to Created Time. It is only possible to sort according to Created Date only.
      Or apart from that a column with tittle of Created time is not available. In case user is interested to have such information displayed.

      Suggested Solution

      To add a column as Created Time.

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              Unassigned Unassigned
              somidi Sam Omidi (Inactive)
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              Dates

                Created:
                Updated:

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