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  1. Jira Service Management Cloud
  2. JSDCLOUD-4131

To Add Created Time Column For SD Queues

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    Details

    • Type: Suggestion
    • Status: Gathering Interest (View Workflow)
    • Resolution: Unresolved
    • Component/s: Queues
    • Labels:
      None
    • UIS:
      0
    • Support reference count:
      4
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      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Currently it is not possible to list tickets in the queue to be sorted according to Created Time. It is only possible to sort according to Created Date only.
      Or apart from that a column with tittle of Created time is not available. In case user is interested to have such information displayed.

      Suggested Solution

      To add a column as Created Time.

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          Suggestion - JSDSERVER-4131 To Add Created Time Column For SD Queues

          • Gathering Interest
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              People

              Assignee:
              a620038e6229 Jehan Gonsalkorale
              Reporter:
              somidi Sam Omidi (Inactive)
              Votes:
              116 Vote for this issue
              Watchers:
              54 Start watching this issue

                Dates

                Created:
                Updated: