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Suggestion
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Resolution: Duplicate
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None
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Do you have any mechanism to use any function or code that can be assigned or embedded inside JIRA service desk to make JIRA tickets from customers assigned to my company helpdesk team round robin scenario without assigning them manually. Maybe it's already for JIRA 7 or JSD? we need this functionality and it would seem that if you could add it to a release?
- duplicates
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JSDSERVER-2959 Automatically round robin assign Service Desk requests
- Gathering Interest
- relates to
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JSDCLOUD-4028 JIRA Service Desk Automatic Assigning
- Closed