Details
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Bug
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Resolution: Fixed
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Low
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3.1.7, 3.1.8
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2
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Severity 3 - Minor
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1
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Description
Summary
In Service Desk Server 3.1 a user is unable to edit their own comments if create attachment permissions is not granted to a user or a group the user is in.
Steps to Reproduce
- 1. Create a Service Desk Project
- 2. Remove the user from a group that has Create Attachment permission or remove all groups
- 3. Create a Service Desk issue and create a comment.
- 4. Attempt to edit that comment.
Expected Results
The user expects to be able to edit comments without needing the Create Attachment permission.
Actual Results
The operation fails with a GUI message: You do not have permission to create attachments for this issue.
Notes
This issue was brought up in JSD-166
Workaround
Grant the user or group the user is in to the create attachment permissions.
Attachments
Issue Links
- relates to
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JSDSERVER-4379 Unable to edit comments when attachments are disabled
- Closed
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JSDS-733 Loading...
- mentioned in
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Page Loading...
- was cloned as
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JSDS-732 Loading...