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Suggestion
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Resolution: Low Engagement
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None
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0
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2
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Scenario:
- Activate account email is sent to mailing list
- User clicks link to activate account and does not notice they are activating account for mailing list address.
Suggested Change:
I think a confirmation of what email address they want to use would make sense, so in this case, they would be asked, "is the email address <address> correct? If so, please check this box, if not, please enter your email address below". Then make it a mandatory field.
- is related to
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JSDSERVER-1708 Provide ability to disable the welcome email to new customers
- Closed
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JRASERVER-3619 Validate email addresses of users who sign up
- Gathering Interest
- relates to
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JSDCLOUD-3966 Confirm email address on activate account page
- Closed
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JSDSERVER-3762 Create an email verification for new customers created thought the Customer Portal.
- Closed
Hi,
Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.
This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).
We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.
To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.
Regards,
Jira Service Management, Server & Data Center