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  1. Jira Service Management Data Center
  2. JSDSERVER-3966

Confirm email address on activate account page


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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.


      • Activate account email is sent to mailing list
      • User clicks link to activate account and does not notice they are activating account for mailing list address.

      Suggested Change:

      I think a confirmation of what email address they want to use would make sense, so in this case, they would be asked, "is the email address <address> correct? If so, please check this box, if not, please enter your email address below". Then make it a mandatory field.

            Unassigned Unassigned
            tevans Tim Evans (Inactive)
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