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  1. Jira Service Management Cloud
  2. JSDCLOUD-3966

Confirm email address on activate account page

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Scenario:

      • Activate account email is sent to mailing list
      • User clicks link to activate account and does not notice they are activating account for mailing list address.

      Suggested Change:

      I think a confirmation of what email address they want to use would make sense, so in this case, they would be asked, "is the email address <address> correct? If so, please check this box, if not, please enter your email address below". Then make it a mandatory field.

              7ad1551c39c0 Benjamin Paton
              tevans Tim Evans (Inactive)
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                Created:
                Updated:
                Resolved: