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  1. Jira Service Management Data Center
  2. JSDSERVER-3917

Create a Linked Issue Screen

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Atlassian Update – 17 July 2023

      Hi everyone,

      This feature has been released!

      Read about it here.

      Kind Regards,

      Lucy Devine

      Jira Service Management, Data Center

      Problem Definition

      Currently, Create a Linked Issue Screen only shows the system default fields and required fields as per field configurations.

      Suggested Solution

      Allow configuring Create a Linked Issue Screen like Create/Edit/View Issue screens.

      Provide the ability to configure the ‘create linked issue’ screen. A screen defines how fields are displayed for an issue. Different screens can be configured for when an issue is created, viewed, edited, or transitioned through a workflow. Resolving this suggestion would be adding ‘create linked issue’ to this list.

      Original request

       Hi,
      It would be great if we could customize the Create a Linked Issue Screen, similar to what we do when creating a screen to an issue type.

       

            [JSDSERVER-3917] Create a Linked Issue Screen

            Noni Khutane made changes -
            Comment [ This is great , however some of our users are struggling with the many of custom fields now  appearing. Is there a way to have it work the same way it did before..where the create screen is not linked to create issue linked screen.  ]
            Arbaaz Gowher (Inactive) made changes -
            Link Original: This issue is related to JRACLOUD-60483 [ JRACLOUD-60483 ]
            Arbaaz Gowher (Inactive) made changes -
            Link New: This issue is related to JRACLOUD-60483 [ JRACLOUD-60483 ]
            Arbaaz Gowher (Inactive) made changes -
            Link Original: This issue relates to JSDCLOUD-3917 [ JSDCLOUD-3917 ]
            Arbaaz Gowher (Inactive) made changes -
            Link New: This issue is related to JSDCLOUD-3917 [ JSDCLOUD-3917 ]
            Lucy Devine made changes -
            Description Original: {panel:bgColor=#e7f4fa}
            *NOTE:* This suggestion is for {*}Jira Service Management Data Center{*}. Using {*}Jira Service Management Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-3917].
            {panel}

            {panel:title=Atlassian Update – *30 May 2023* |borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff}
            Hi everyone,

            We are excited to let you know that updates to this highly requested feature will be released in 5.10 JSM Data Center.

            The ‘Create Linked Issue Screen' will now have all fields pre-filled with data from the original issue. All the fields available on the create issue screen scheme of the destination project will be available.

            Kind Regards,

            Lucy Devine

            Jira Service Management, Data Center
            {panel}

            h3. Problem Definition

            Currently, Create a Linked Issue Screen only shows the system default fields and required fields as per field configurations.
            h3. Suggested Solution

            Allow configuring Create a Linked Issue Screen like Create/Edit/View Issue screens.

            Provide the ability to configure the ‘create linked issue’ screen. A screen defines how fields are displayed for an issue. Different screens can be configured for when an issue is created, viewed, edited, or transitioned through a workflow. Resolving this suggestion would be adding ‘create linked issue’ to this list.
            ----
            {panel:title=Original request}
             Hi,
            It would be great if we could customize the Create a Linked Issue Screen, similar to what we do when creating a screen to an issue type.
            {panel}
                          		New: {panel:bgColor=#e7f4fa}
            *NOTE:* This suggestion is for {*}Jira Service Management Data Center{*}. Using {*}Jira Service Management Cloud{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-3917].
            {panel}
            {panel:title=Atlassian Update – 17 July 2023|borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff}
            Hi everyone,

            This feature has been released!

            Read about it [here|https://confluence.atlassian.com/servicemanagement/jira-service-management-5-10-x-release-notes-1252000904.html].

            Kind Regards,

            Lucy Devine

            Jira Service Management, Data Center
            {panel}
            h3. Problem Definition

            Currently, Create a Linked Issue Screen only shows the system default fields and required fields as per field configurations.
            h3. Suggested Solution

            Allow configuring Create a Linked Issue Screen like Create/Edit/View Issue screens.

            Provide the ability to configure the ‘create linked issue’ screen. A screen defines how fields are displayed for an issue. Different screens can be configured for when an issue is created, viewed, edited, or transitioned through a workflow. Resolving this suggestion would be adding ‘create linked issue’ to this list.
            ----
            {panel:title=Original request}
             Hi,
            It would be great if we could customize the Create a Linked Issue Screen, similar to what we do when creating a screen to an issue type.
            {panel}
             
            SET Analytics Bot made changes -
            UIS Original: 841 New: 776
            Satej Mirpagar made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 842 New: 841
            SET Analytics Bot made changes -
            UIS Original: 841 New: 842

              a8728c14549b Lucy Devine
              f85982744a00 Chris Moreira
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              950 Vote for this issue
              Watchers:
              417 Start watching this issue

                Created:
                Updated:
                Resolved: