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Bug
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Resolution: Unresolved
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Low
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None
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3.0.10, 3.1.6, 3.5.1, 4.9.0, 4.13.10
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15
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Severity 3 - Minor
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3
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Summary
When adding a user to the Request Participant field, duplicated users are suggested if you have the same user on multiple directories
Steps to Reproduce
- Have 2 directories with the same user
- Start typing the name of this user in the Request Participants field
Expected Results
JIRA suggests the user once as it is done in any other User field
Actual Results
JIRA displays the user multiple times as a suggestion
Notes
- This can be reproduced either in the Customer Portal request via the "Add People" button or through the JIRA view screen in the Request Participants field
- Same issue happen for Reporter field but not Assignee field. Does not seem to affect JIRA Service Desk specifically.
- is related to
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JRASERVER-68456 Duplicate users returned if a user exists in more than 1 directory.
- Closed