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  1. Jira Service Management Data Center
  2. JSDSERVER-3703

Service Desk projects showing Arabic language when Spanish is selected

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    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Summary

      The Service Desk project is displaying Arabic language for some menus and the information link on the Customer section.

      Environment

      v3.2.0-OD-09-002-D20160414T084619

      Steps to Reproduce

      1. Create a Service Desk project;
      2. Go to the user profile and change the language to Spanish

      Expected Results

      Use the Spanish language.

      Actual Results

      Is displaying some texts in Arabic.

      WORKAROUND

      See Comment Below:

      As per my testing, this issue could be fixed by installing the latest Spanish language pack for SD 3.2. The file can be downloaded here:

      It may also be downloaded from here.

      Attachments

        1. arabic.png
          97 kB
          Martin Gonzalez Adolfi
        2. jira error1.png
          109 kB
          Daniel Armenta
        3. jira error2.png
          96 kB
          Daniel Armenta
        4. JIRA Service Desk-3.2.0-OD-17-001-D20160623T024052-language-pack-es_ES.jar
          92 kB
          Andy Nguyen
        5. Screen Shot 2016-04-25 at 2.58.39 PM.png
          27 kB
          Henrique Freitas
        6. Screen Shot 2016-04-25 at 2.58.51 PM.png
          32 kB
          Henrique Freitas

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              Unassigned Unassigned
              hfreitas Henrique Freitas (Inactive)
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              Dates

                Created:
                Updated:
                Resolved:

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