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  1. Jira Service Management Data Center
  2. JSDSERVER-366

Ability to show/hide Queues with specific users/groups

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      The driving use case for this request is essentially the same as JSD-285, but rather than grouping queues, it would be preferable to be able to show/hide Queues. Many of our groups never need to be able to see queues other than their own, and the grouping ability would not really reduce the density of the Queues page for them.

      Much like Jira Filters can be shared, it would be great if Service Desk allowed queues to made available to specific users/groups or everyone.

            [JSDSERVER-366] Ability to show/hide Queues with specific users/groups

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              Unassigned Unassigned
              052065e2dd28 Erik Berg
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